Tucson Auto Repair

AWESOME SERVICE: So I went in a second time when we were getting ready for a long trip out east and we had a prior problem when our truck was traveling so that it would shut down, but no recent issues. I told them to check it out and get the oil changed. They went up and down the truck with no issues and only charged for the oil change. About two days later, a day before our trip, the truck lost power again nearby so I limped it in and they went over it and eventually fou...

AWESOME SERVICE: So I went in a second time when we were getting ready for a long trip out east and we had a prior problem when our truck was traveling so that it would shut down, but no recent issues. I told them to check it out and get the oil changed. They went up and down the truck with no issues and only charged for the oil change. About two days later, a day before our trip, the truck lost power again nearby so I limped it in and they went over it and eventually found that there was an intermittent failure of the fuel pump. I should add this was 30 minutes before closing and they went above and beyond to find the issue. The parts places were closed so they had me come back in first thing in the morning and replaced it and another part on the tank. Get this!, they only charged me the labor and installation! Now I saw Randall and Matt work hard and they were very fair to every one who came into the shop. If a person came in with attitude or tried to get something for nothing they charged fair but firm and with most others who were cool those people were treated very fairly, including myself. They treated everyone fair, but if you act rude then don't expect special treatment. In my case they got me on my trip and I went over 5000 miles and no issues after the repair so far. Finally they have discounts for Military, Seniors and Students check the web page. You can also get your vehicle information and repair record put online if you give them your email address and you sign up.

AWESOME SERVICE: So I went in a second time when we were getting ready for a long trip out east and we had a prior problem when our truck was traveling so that it would shut down, but no recent issues. I told them to check it out and get the oil changed. They went up and down the truck with no issues and only charged for the oil change. About two days later, a day before our trip, the truck lost power again nearby so I limped it in and they went over it and eventually found that there was an intermittent failure of the fuel pump. I should add this was 30 minutes before closing and they went above and beyond to find the issue. The parts places were closed so they had me come back in first thing in the morning and replaced it and another part on the tank. Get this!, they only charged me the labor and installation! Now I saw Randall and Matt work hard and they were very fair to every one who came into the shop. If a person came in with attitude or tried to get something for nothing they charged fair but firm and with most others who were cool those people were treated very fairly, including myself. They treated everyone fair, but if you act rude then don't expect special treatment. In my case they got me on my trip and I went over 5000 miles and no issues after the repair so far. Finally they have discounts for Military, Seniors and Students check the web page. You can also get your vehicle information and repair record put online if you give them your email address and you sign up.

Matt thank you so much for the amazing deal! I will come here from now on to get anything that I need fixed from now on. Very fast and excellent customer service! I recommend this place to anyone that needs something fixed on their vehicle. Again thank you

Great shop located on Craycroft between 22nd and 29th. I've had One Stop service my A/C on two vehicles and replace a heater core in a F150 (big job). Randall owns the place and I believe Matt is his wing man/mechanic. They do excellent work at very reasonable prices. Trust this shop for your next repair, they'll take good care of you. Steve W.

I went here today for an oil change that I got on groupon. The service time was fast, I was there for around 30 minutes. The groupon came with an inspection, which I generally assume means that they are going to tell you that you have $1000 worth of things that need to be fixed (this has been my experience in the past, and it isn't hrs to fool me, since I know basically nothing about cars) but instead, they tightened up some loose things at no charge and told me my car is good to go! I love it when mechanics don't try to screw you out of money! Also, the man that was working the front desk when I was there was friendly. Overall, no complaints, and good professional service!

Honest, efficient, effective, they get the job done. Randall is the best. Highly recommend!

Randall and his experienced staff have been repairing and maintaining my family's vehicles for a number of years. Every time his shop has our vehicles we can rest assured that we will be leaving in a safer vehicle than when we arrived. They check all the safety items you'd expect to have checked and address the concerns you have. I've never felt out of control either. After initial troubleshooting, Randall advises me about the reason I came in and lets me know of other things that should be taken care of right away (because of a safety issue) or could do down the road. While labor costs and car parts can be expensive I understand that he does all he can to be competitive and I would probably pay more going somewhere else. He is a good business man and a good family man with a lot of experience and dedication to doing the job right and making sure you leave, like I said earlier, in a safer vehicle. It is a peace of mind I appreciate given our Tucson roads even though his shop is roughly 10 miles away!

The mechanics here are very knowledgeable and are willing to do what they can to help you. Randall is an awesome person and has helped me out more times then I can count. Craig is also a very great mechanic and very friendly as well. They always get the job done right. Sometimes it seems like the work is taking too long but it is just because they make sure they give their all to their work and make sure your car is fixed. I have found my permanent mechanic and I do not think I will be going anywhere else in the near future.

Very honest shop and reasonable pricing. Highly recommend One Stop to anyone that's needing automotive work or service.