Amazing service during a difficult time. I purchased a vehicle from a local used car dealership and soon found myself back at the dealership a total of 9 times to their "mechanic" before they refused to repair issues with my car that were present during the warranty period. This is my second trip to One Stop as we knew the vehicle would need some serious "love" and repairs. Once again Matt was awesome and I thank God everyday for Matt and owner Randall!!! They were able to pin point issues with the fuel system within an hour and ordered parts from the dealer as they searched high and low for local or online parts that could not be found. Since it was so close to the holiday they took very good care of my car and kept it safe until parts arrived. They called daily to keep me posted on the status of parts and to see if there was anything we needed as we were now without a vehicle. Once parts came in from the dealer the car was up and running in no time. No sure what else this car will present with as far as repair issues due to the used dealer I purchased from but I know no one else but One Stop will take care of our family of cars. They do not charge or attempt to charge for uneeded parts or labor. Fuel pump labor called for two hours and Matt had it done in less than an hour and charged for such. This veteran owned business is more than honest and reliable. Most say diamonds are a girls best friend however for this single mom raising a son and taking care of two parents good mechanics are this girls best friend!! Thank you Matt and Randall for taking on such a daunting task of a car and issues that were not yours. We don't know what on earth we would have done without you!!!! If you want honest, reliable, experienced, and service friendly auto repairs One Stop is it!!!!!! You're more than a customer here. You're family. The Rocco Family
Thanks again for being so patient. Glad we could turn a bad situation around for you.
- One Stop Automotive