When I brought my SUV in, I know I will be facing a repair challenge. My electrical harness to engine got chewed up by pack rats and the engine lights came on as the result. It is a challenge because the engine harness is difficult to come by and not every technician can fix it even when the part is available. Steve helped me at the reception desk and assured me my car is in the right hands. "We can fix it" is what he told me. That simple words really helped me in peace. They even arranged a rental vehicle with discounts. Randall, the owner of the shop, not only personally gave me the lifting service to the car rental, but also picked me up when the repair completed. As a customer, I cannot ask for more. After picking up my car, the engine warning lights is gone and the vehicle drives much better. I was able to pass DMV emission test and got the new registration for 2022! Thank you Steve, Randall and whichever technician did the actual repair for me! From now on, I will bring all my vehicle to this business for good. I strongly recommend this business to anyone need the help especially when you are in a dire situation!
Thanks for the review Wei. We are always trying to go above for our customers.
- One Stop Automotive