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3 Years / 36k Miles Warranty Icon
5

I am very late with this review. A friend referred me to One Stop Auto, earlier this summer. One vehicle ended up having an expensive preferred maintenance project done. I was so grateful for Steve and Randall et al, to find a major problem early and fix it before a tragic engine failure would doom the car. Yes, it cost money. The second vehicle, a Jeep, ended up with a major rebuild, yup, major rebuild. More money, money and more money. These same services would be very expensive anywhere!! However, these guys are so professional and so courteous to customers: trust me, I was there several times to witness this. My customer service experience was exceptionally great. Steve always called with updates: good ones, not so good ones,, and yes, not very good news at all. They were so respectful to me and answered all my questions, gave me options, gave me quotes, gave me water after the quotes!!! LOL. They did not charge me "car bay" rent, considering how long the jeep was there. Steve spent hours and days procuring all the necessary parts for both vehicles until all the work was totally done to my satisfaction. The professional mechanics did major work on both vehicles. I can't imagine going anywhere else locally, and I appreciate a family owned business not afraid to show love for their country, for which they served.

Thank you so much for the great write up Carol. It is always such a pleasure to see you and have our chats.

- One Stop Automotive
5

Great service, kept me informed on my car and even has a courtesy vehicle.

Thanks for the review Marion. Thanks for continuing keeping your vehicle in top shape. I drive allot of cars, your 2006 Hyundai drives like a new vehicle. Keep it.

- One Stop Automotive
5

Steve is amazing he keeps you informed all the way through the diagnosis then consults u before any work is done. I wouldn’t take my car anywhere else

Thank you so much for those kind words. We appreciate that you have taken the time to tell others about your experience. We ae lucky to have found Steve and he is doing a great job for us. Again, thank you and we look forward to your next visit. The One Stop Team

- One Stop Automotive
5

Steve took care of my daughters car that just stopped in the road. She had it towed to this shop, where they replaced the water pump, timing belt and some gaskets! The work was done in a day and at a very raeasonable price. I would highly recommend them.

Debbie it was so great to hear from you again. As always we are here you you and your family and are always glad to help. The One Stop Team

- One Stop Automotive
5

We all look for the same business practices in auto shops and the mechanics who work there: honesty, a fair price, quality of service, and a purpose for patronizing that business. ONE STOP AUTO has these strong points and much more. Communication is ONE STOP AUTO’s strongest suit. You will know exactly what work will be done, an estimate that is spot on, and work won’t be done without your permission. ONE STOP AUTO’s team of mechanics work in tandem to get your vehicle repaired in the fastest and safest time possible. We chose ONE STOP AUTO for these service attributes along with being a Veteran-owned business. And lastly, to demonstrate their commitment on the work they perform on each and every vehicle, the customer is given a a 3 year/36,000 mile warranty on parts and labor. Go find another auto shop with these attributes. You won’t find any. Tom and Sue Johnson

Thank you very much Sue, its always so great to see you folks.

- One Stop Automotive
5

Good Honest shop. Up front pricing. I would recommend them to anyone

Thank you so much for taking the time to reach out and leave such a great review. The One Stop Team

- One Stop Automotive
5

Steve the manager was super friendly and helpful. They diagnosed and fixed my issue in a short amount of time for a very reasonable price. Not every shop can do advanced electrical diagnostics so we chose this place for those skills. If I ever need similar troubleshooting I would definitely call them again.

Thank you very much Devin, we are glad that we could help solve your problems. We appreciate the wonderful review. The One Stop Team

- One Stop Automotive
5

My 2016 Ford Focus needed a new evap valve canister. The car is used, but I've only had it for 6 months, so you can understandthe anxiety i was having. The dealership I bought it from and the Ford dealership were going to charge me an arm and a leg for the diagnostic, the part, and the labor and hold my car for multiple consecutive days due to them "not knowing when they would be able to work on it due to the part being shipped and the high volumeof customers that were in line before me." I found One Stop Automotive's reviews, and was reassured to find amazing reviews. When i got the quote for the service, they ordered my part right then and there, and was able to come back first thing in the morning. I laid a third of the price to what i qould have paid the the mutliple places that were entitled to help me. All in all, the process was absolutely stress free, under 3 hours total, and the customer service was real and transparent. Steve and his team absolutely killed it. And I will go back for any repair or service that needs to be done in the future. I highly recommend this place! 5 stars! 🌟

WOW! Thank you so much for that great review Zachary. we are glad to have met you and are glad that the issue was resolved so quickly. We are always here to help you. Thank you- The One Stop Team

- One Stop Automotive
5

Every time we come to one stop we get the same service. “Great service” Steven in the front office is always honest with me and that is huge thing when you are dealing with a mechanics shop! Need someone you can trust. Truck is running better then ever. As long as I am living in Tucson Arizona this is my go to place!

Hi Brian, Thank you so much for your wonderful review and helping to spread the word. Its always great to see you and your F150. We're happy to help keep it in tip top shape for you. Be safe ~ The One Stop Team

- One Stop Automotive
5

I have been taking my car here for years and will not go anywhere else for my repairs. Service is always expedient, thorough, and fairly priced. I could not recommend them more highly!

Hey Miguel, Thank you so much for the high praise. We appreciate that you took time during your day to leave us such and amazing review. We are so glad that we could save you some money while helping to keep the Mazda on the road and performing the way it should. Thank you from the entire One Stop Staff.

- One Stop Automotive